Livestream Details


You will receive your log in credentials for ACE Academy 2021 via email five days prior to the conference. If you have not received your credentials by April 20, 2021, please email

Use your credentials to log into the virtual conference platform before April 26, 2021 to ensure you are familiar with the platform and are able to access all tools. 

You only need an internet connection to join with your login credentials. The recommended browsers are Chrome, Firefox, or Safari. We do not recommend Internet Explorer because the browser is unsupported. You may experience connection issues with the conference platform if you are logged into your company VPN.

If you continue to have trouble connecting, please consider these options if your company permits:

  • Forward the login credentials to your personal email, open the forwarded email, click on link and use credentials to log in.
  • Do not log into your work VPN (Virtual Private Network); Disconnect/turn off your work network.

If you experience technology difficulties, please email


E-mail Our Customer Care Team

Contact Our Customer Care Team

+1 303-770-3377