10:00 - 10:50 a.m.
EST

General Session 1: Evolution and Decision-making
A combination of biology, neuroscience, and economics offers an insightful perspective on how humans make financial decisions. Our choices are governed by mechanisms shaped over evolutionary time through the process of natural selection. This session considers how we make judgments, why they vary across individuals and situations, and how social interactions affect our decisions.

Greg La Blanc, JD, LLM
Distinguished Teaching Fellow, UC Berkeley, Haas School of Business

11:00 - 11:50 a.m.
EST

General Session 2: Unconscious Communication & Engagement: How Remote Interactions & Environments of Uncertainty Impact Client Communication Dynamics
Lindsey will share how environments of stress and uncertainty affect the influence and impact of unconscious biases. She also dives into how biases affect our decisions (both for Advisors & Clients alike) in types of crisis environments. In this session, Lindsey will uncover how digital technology and today’s “New Normal” of remote interactions impact the unconscious mind and what it mean for your professional interactions.

Lindsay Larabee, MSIB, FBS®, CPWA® Consultant, Templar Advisors

11:50 a.m. -
12:20 p.m. EST

Break with Partners and Exhibitors

Networking Virtual Room Topics:

Charles Schwab Investment Management
Biagnostics: Where Behavioral Finance Meets Client Experience
D.J. Tierney, Senior Portfolio Strategist, Charles Schwab & Co., Inc

Raymond James Investment Advisors Division
Succession Planning Round Table
John Holecek, Relationship Manager

RBC US Wealth Management
Mind Your Money Scripts: What is Your Personal Money Story?
Angie O'Leary, Head, Wealth Planning, RBC Wealth Management – U.S.

12:20 - 1:10 p.m.
EST

General Session 3: Trends in Behavioral Finance: What Advisors Should Know About the BeFi Barometer 2020
Join this expert panel to hear key findings and insights from the new 2020 BeFi Barometer survey - a joint effort of Charles Schwab Investment Management, the Investments & Wealth Institute and Cerulli Associates. Panelists will provide perspective on the results of the survey, conducted in the midst of COVID-19, along with ideas, insights and easy-to-implement techniques to help advisors manage client expectations and biases during these uncertain times and beyond.

Moderator:
Devin Ekberg, CFA®, CPWA®, CIMA®
Chief Learning Officer, Managing Director of Content Development for the Investments & Wealth Institute

Panelists:
Omar Aguilar, Ph.D. Senior Vice President, Chief Investment Officer of Passive Equity and Multi-Asset Strategies,
Charles Schwab Investment Management, Inc.

Asher Cheses Senior Analyst, High-Net-Worth at Cerulli Associates

1:20 - 2:10 p.m.
EST

General Session 4: Behavioral Ethics: Not Only for ‘Bad People’

The typical approach to promoting ethical business behavior has been, firstly, to draw a clear line between good and bad, i.e., a code of conduct. Secondly, we seek to reward the former and sanction the latter. This carrot-and-stick approach, though, seems to assume that people faced with ethical dilemmas conduct a conscious, deliberate, cost-benefit analysis before making decisions. Yet, the behavioral sciences have shown us that our decision-making is often non-conscious and automatic. Even ‘good people’, therefore, could stumble into bad choices. This observation does not mean that we are all unethical. On the contrary, studies have revealed that people cheat less than they can get away with. But they do still cheat. Our moral compass is not broken, but the magnetic north is sometimes obscured and continuously moving.

Herman Brodie 
Founding Director, Prospecta Limited

2:10 - 3:10 p.m.
EST

Break with Partners and Exhibitors

Networking Virtual Room Topics:

Charles Schwab Investment Management
Portfolio Construction: Empower Clients to Stay the Course
Jake Gilliam, Head of Multi-Asset Solutions team, Charles Schwab Investment Management, Inc. (CSIM)

Raymond James Investment Advisors Division (2:10-2:40 pm)
Growth Strategies Round Table
Ryan Killilea, Business Development Consultant

3:10 - 4:00 p.m.
EST

General Session 5: How News Habits Influence Financial Markets
Millions of news stories are published every day and are read by financial professionals, investors, and consumers. Of greatest significance on asset prices is the attention paid to the news – where new information doesn’t receive enough attention, or old news receives too much attention.

Anastassia Fedyk, Ph.D. 
Assistant Professor, Finance, UC Berkeley, Haas School of Business

4:10 - 5:00 p.m.
EST

General Session 6: Depression Babies: How Experiences Affect Risk-Taking
Recent events have strong effects on individuals’ willingness to take risk, but experiences early in life also have significant influence – even several decades later. This session explores how investors’ lifetime stock-market return experiences can be predictive and useful analysis.

Ulrike Malmendier, Ph.D.
Professor, Finance, UC Berkeley, Haas School of Business

5:00 – 5:30 p.m.
EST

Break with Partners and Exhibitors

Networking Virtual Room Topics:

Charles Schwab Investment Managemet
Meet and greet with the RIA Schwab Asset Management Team
Greg Laurence, Managing Director-RIA Channel and
Laura McDowell, Regional Director, Western Region, Charles Schwab & Co., Inc.

Raymond James Investment Advisors Division
Technology Round Table
Mark Leonard, Relationship Manager

5:30 – 6:20 p.m.
EST

General Session 7: 10 Things Every Businessperson Should Know About Nonverbal Behavior
Your nonverbal behavior is much more impactful than you think—you can make people feel valued and included or devalued and excluded—with merely a glance (or not). This session focuses on 10 simple things you can do to optimize interactions with others. Lessons learned can also be directly applied to *your* ability to better understand others’ nonverbal behavior.

Dana Carney, Ph.D.
Associate Professor, Management of Organizations, UC Berkeley, Haas School of Business

6:30 – 7:20 p.m.
EST

General Session 8: The Psychology of Overconfidence
Overconfidence is the mother of all psychological biases. Besides being one of the largest and most ubiquitous of the many biases to which human judgment is vulnerable, it gives other decision-making biases more teeth. Professionals who can balance the “right” amount of confidence between too much and not enough, can unlock better outcomes where rational beliefs meet reality.

Don Moore, Ph.D.
Professor, Management of Organizations, UC Berkeley, Haas School of Business